Frequently asked

Things you might want to know

A short, honest set of answers about staying with us. If your question is not here, write to us — we reply within a few hours.

Things you might want to know

Booking & payment

  • How do I book?
    Use the booking page to send an inquiry, or write directly to rezervari@aerapart.ro. We reply with availability and a quote, usually within a few hours.
  • Are prices final?
    Yes. Prices include VAT, cleaning, linen, WiFi and access to Golful Pescarilor beach. There are no hidden fees.
  • How do I pay?
    A 30% deposit confirms the booking, paid by bank transfer. The balance is due at check-in (cash or transfer). Cards are not accepted on-site.
  • What is the cancellation policy?
    Free cancellation up to 7 days before check-in — you get the full deposit back. Within 7 days, we keep the deposit (one night equivalent). No-shows are charged the full first night. The exact terms are confirmed in writing with the reservation.
  • Can I modify my booking?
    Yes, subject to availability. Write to us as early as possible — date changes are free if we can still find you a slot.
  • Do I get an invoice?
    Yes. We issue an invoice from La Mer Noire SRL for every stay. Tell us the billing details (company name, VAT, address) at booking time.

Your stay

  • What time is check-in and check-out?
    Check-in from 15:00, check-out by 11:00. We use self check-in with a code sent the morning of arrival. Late arrivals are fine — write us your ETA.
  • Is breakfast included?
    No, but each apartment has a full kitchen and we leave a small welcome kit on arrival. There are several bakeries and coffee places in walking distance.
  • Is there a minimum stay?
    Two nights in low season, three nights in high season (July–August). Shorter stays may be possible — ask us.
  • Can I check in early or check out late?
    When possible, yes. Late check-out (until 14:00) is usually free; early check-in depends on the previous guest. We confirm 24 h before arrival.

The apartments

  • How many guests fit in each apartment?
    Aer One — up to 4 guests (1 bedroom + sofa bed). Aer Family — up to 6 guests (2 bedrooms). Aer Double Room — 2 adults. Extra beds may be available — ask at booking.
  • What is included in the apartment?
    Full kitchen (induction hob, fridge, kettle, coffee maker, basic dishes), bathroom with hot water, fresh linen and towels, WiFi, smart TV, air conditioning, private terrace with sea view.
  • Are pets allowed?
    Our standard policy is no pets, but we make exceptions for small, well-behaved dogs. Ask before booking — we may add a small cleaning supplement.
  • Is smoking allowed?
    No smoking inside the apartments. Each terrace is open-air and smoking-friendly. Vaping inside is not allowed either.
  • Is there parking?
    Yes, free private parking on the property, one space per apartment. Ask if you need a second spot.
  • Is the apartment accessible for people with limited mobility?
    Our buildings have stairs at the entrance. Write to us before booking — we can describe each unit in detail and recommend the most accessible one.

The beach & location

  • How far is the beach?
    Golful Pescarilor beach is a 3-minute walk from the apartment, along a direct alley — no road to cross.
  • Do I get a discount at the beach?
    Yes. As an AER guest you get 20% off at the Golful Pescarilor restaurant and beach bar. On your apartment's private terrace you always have free sunbeds with a sea view. The beach also has sunbeds — for details, see golfulpescarilor.ro.
  • How do I get to Agigea?
    By car: A2 highway from Bucharest (~3 h), then A4 to Agigea — about 15 km south of Constanța. By train: to Constanța, then 30 min by taxi or local bus. The Constanța airport (CND) is 30 min away.
  • What can I visit nearby?
    Lake Techirghiol (5 min by car, famous spa), Constanța old town (20 min), Histria archaeological site (1 h), Vama Veche (1 h south), Murfatlar wine region (30 min). Check our journal for local picks.

Practical info

  • Is there WiFi?
    Yes, fast fibre WiFi in every apartment. The password is in the welcome card.
  • Can I work from the apartment?
    The apartments have desks or large dining tables, good light and quiet. Most of our shoulder-season guests work for at least part of the stay.
  • Is the water drinkable?
    Tap water in Agigea is safe for cooking and washing. For drinking, most guests prefer bottled — there is a supermarket 2 minutes away.
  • What language do you speak?
    Romanian and English. We can also handle written communication in French and Italian.
  • What if something breaks during my stay?
    Write or call us — there is always someone reachable. Most small issues we fix the same day.

Still have a question?

Write to us directly — we answer in Romanian or English, usually within a few hours.

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